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OHQ's records are enough proof of a fee that is payable unless they are shown to be incorrect. Consumer will use its practical efforts to inform OHQ of any kind of billing disagreement within fourteen (14) days of receipt of a billing, complying with the procedure described in Section 15. If Consumer conflicts a billing, the invoice should remain to be paid promptly nevertheless OHQ will certainly attribute or reimburse Customer if it is later fairly identified by OHQ or according to the conflict resolution procedure laid out in Section 15 that the billing was inaccurate and the Client is qualified to a credit scores or refund.

Such alterations may consist of, without constraint, changes for the Registration Charges or Usage Costs for OHQ Paid Providers, adjustments to the usage allocations consisted of in the Rates Strategies, and discontinuation of Rates Plans. (a) Each such alteration will certainly work after reasonable development written notification is given to Consumer (for instance, by being posted to the OHQ Website), except that any such revision that affects a Selected Paid Solution will use to Consumer beginning at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the day which OHQ offers notice of such revision to Consumer in conformity with Section 16.8.

If Consumer does not terminate its use of any affected Selected Paid Solution before the reliable day of such revision, Consumer will certainly be regarded to have actually consented to such alteration relative to such Selected Paid Solution. (b) If a Prices Strategy chosen by Customer is stopped, OHQ will certainly give Consumer with sensible advance notice of no less than thirty (30) days and Consumer will certainly be given the alternative of picking a new Prices Plan from then-current prices plans provided by OHQ.

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For evasion of doubt, this paragraph does not relate to adjustments to the Catalog, which are attended to in Section 7 (vicky virtual receptionists).1. Client stands for that all information provided by Consumer and its customers to OHQ (including, without restriction, all get in touch with information and info pertaining to Consumer's Charge card) is precise, current and complete at the time it is offered to OHQ

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Customer must in any way times adhere to all laws, policies, criteria and codes applicable in link with its use of OHQ Offerings and the Consumer's supply of its product and solutions to its customers. Customer will not utilize any OHQ Offerings to participate in, or to motivate or assist others to take part in, any unlawful or deceptive tasks.

If a new Paid Solution Term begins earlier than 3 (3) days after such email is sent out, Customer will certainly incur the applicable Registration Charge for the new Paid Solution Term (the ""). The effective day of such termination will certainly be either (i) the Requested Discontinuation Day, or ought to Consumer not specify an Asked for Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Client terminates according to this Area 10.1(b): (i). The Membership Charges that have been pre-paid will be kept and the OHQ Offerings offered to Customer until the last day of the Last Paid Solution Term (based on reinstatement costs under clause 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit scores will be maintained by OHQ for future use by Consumer if Consumer makes a decision to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Following termination of any type of OHQ Solution, OHQ will certainly not be liable in any method for answering calls, taking or supplying messages, or carrying out any kind of various other activities in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ might end Client's Account and Customer's access to the Account.

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(e) Complying with discontinuation of any kind of OHQ Services, OHQ will certainly have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to reinstate or otherwise recommence an ended OHQ Providers, OHQ might call for that Customer pay a reinstatement charge of $30 (to cover OHQ's practical costs in refining the reinstatement) Details collected by OHQ from Client and its callers may be utilized, divulged and shared by OHQ in conformity with OHQ's privacy policy as available on the OHQ Internet Site ("") and as might be changed every so often.

The Controller hereby assigns the Processor relative to processing activities taken on during the provision of assistant services. OHQ and Consumer acknowledge and concur that the Cpu undergoes the adhering to responsibilities: The Processor shall abide by the pertinent Information Defense Laws and must: (a) only act on the written directions of the Controller and make certain those acting under their authority do the very same; (b) ensure that individuals processing the information undergo a responsibility of self-confidence; (c) utilize its ideal efforts to protect and secure all personal information from unauthorised or unlawful processing, consisting of (however not limited to) unintended loss, damage or damages; (d) guarantee that all processing fulfills the requirements of the GDPR and associated Information Security Regulation; (e) make sure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior approval of the Controller; educate the Controller of any kind of intended modifications worrying Sub-Processors; they apply a written agreement consisting of the exact same information defense responsibilities as established out in these Terms; recognize that any failure on the part of the Sub-processor to abide by the Data Security Laws, the Cpu stays fully responsible to the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in offering subject access and permitting information subjects to exercise their civil liberties under the Information Defense Rules.

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The Controller shall execute appropriate and proper onboarding and due diligence look for all Cpus, with a complete analysis of the obligatory Data Security Law demands. The Controller shall validate that the Cpu has sufficient and documented processes for data violations, information retention and data transfers in place. The Controller will get evidence from the Processor as to the: (a) confirmation and dependability of the workers made use of by the Cpu; (b) any type of certificates, certifications and plans as described in the onboarding process; (c) technological and operational steps utilized in guarding the Personal Data; and (d) treatments in position for permitting data based on exercise their rights, including (yet not restricted to), subject access demands, erasure & rectification treatments and limitation of handling procedures.